Estimated shipping times:

Canada: 5–10 business days
United States: 7–14 business days
Other countries: 10–20 business days

Please note that shipping times may vary due to customs clearance, postal delays, or peak seasons.

 

How to track your order:

To check your order status, please enter your order number in the tracking box.

Example:
If your order number is 2002, please enter #2002 (including the “#” symbol).

 

If your tracking result shows “Unfulfilled”, your order is currently being carefully prepared ✨ Please allow some time for production and packing. Tracking will update once it ships.

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@kiyomi.com.